Credit Card Procedures and Frequently Asked Questions
- A refund for a purchase charged to a credit card must be reimbursed to the credit card account charged for the purchase.
- The Accounts Receivable office cannot accept credit card payments for tuition and fees. Credit card payments can be made via the TouchNet PayPath Payment Service through the Student Account Suite* website.
- TouchNet will assess and collect a service fee of 2.85% that will be included in the total payment amount. This fee will be charged at the time of processing.
- Online payments using an electronic check (webCheck) will continue to be available at NO additional cost.
What is TouchNet?
TouchNet is the third party vendor with whom Wichita State University has contracted to provide secure online payments and to process online credit card payments on student accounts.
Why are we using a third party vendor?
WSU has been absorbing the credit card processing fees charged by credit card companies. These fees have been increasing at an alarming rate. Although some colleges and universities have chosen to no longer accept credit or debit cards, we determined it would be a disservice to our University communities if we eliminated them altogether. The vendor, TouchNet, has the expertise in online payment systems to meet all security and privacy issues and meets the banking and credit card industry compliance requirements. Our contract with them ensures that the processes are compliant with the Family Educational Rights and Privacy Act (FERPA) and the Gramm-Leach-Bliley (GLB) Act.
How was the 2.85% (min. $3) rate determined?
That rate is determined by our vendor, TouchNet. The service fee is charged (min. $3) and collected by TouchNet.
Are other colleges and universities making similar changes?
Yes. Kansas State University and the University of Kansas implemented this change several years ago.
Can I pay my tuition and fees with a credit card?
American Express, Discover, Visa and MasterCard can be used to pay student charges online. If you use a credit card to pay your bill, a 2.85% (min. $3) service charge will be charged by and payable to TouchNet. You will not be charged a fee if you pay online using webCheck. WSU cashiers cannot accept credit or debit card payments.
Debit cards may be used as a credit card with the 2.85% service charge or as an electronic check with no additional charge. Do not use the number on your debit card as your checking/savings account number – you will need to use your actual checking/savings account information with your bank’s routing number. Please contact your bank to confirm these numbers before making a payment.
How can I pay my account online?
You can pay online from any computer that has internet access. The WSU cashiers will not be able to process your online credit/debit card payments in Jardine Hall; however, they will be able to direct you to a computer for you to use to process your payment securely online.
I am uncomfortable making payments online. How should I pay my bill?
We cannot accept or process credit or debit card information through the mail or by phone. We hope that you will try the online webCheck payment feature. It is quick, convenient, secure, and you will not have to pay postage or check fees.