How to Submit a Maintenance Request

Maintenance Requests

Housing and Residence Life is dedicated to ensuring that the residence halls and apartments are maintained and operating properly, but we need your help in reporting maintenance issues so they may be resolved as soon as possible.

If you are having maintenance issues, please contact your Information Desk. Shocker Hall:  316-978-3386  Flats: 316-978-3320  Suites: 316-978-6600

Cox Cable Issues

If you are a Shocker Hall resident and you are experiencing issues with your cable service, please contact Cox directly at 1-855-512-8876. Please be ready to give them your room number and building address (2020 N Perimeter Rd)

IT/Network Issues

If you are experiencing issues related to the WSU network (wi-fi or otherwise), please contact the ITS Help Desk at 316-978-4357 (option 1) or email at

We Need Your Feedback!

If you would like to leave us a message regarding the maintenance of the residence halls and apartments, please email us!