Dean Headley, associate professor of marketing, in Washington, D.C., this morning (Monday, April 12), announced the 20th annual national Airline Quality Rating. Find out how the 18 largest airlines in the United States performed in 2009 at http://www.wichita.edu/aqr2010 or go to http://aqr.aero for more information. A podcast is available at http://www.wichita.edu/aqr2010podcast.
