The Center for Management Development is offering "Managing and Improving Customer Service" from 8:30 a.m.-3:30 p.m. Wednesday, Aug. 17, in Woodman Alumni Center. Lunch is provided. In this dynamic course, led by WSU's Don Hackett, leaders will learn how to take the latest customer service knowledge and develop skills to apply to their team, laying the groundwork for happy and satisfied customers. If you register more than two weeks ahead of the class, you will have time to file for tuition assistance through Human Resources. To preview this and any other seminar, go to http://www.cmd.wichita.edu.
