Airline Quality Rating holiday travel forecast
This topic features five sound bites and one voice wrap.
Traditionally high passenger volumes and the possibilities of bad weather are realities for holiday travel. Travelers on U.S. airlines usually find that ticket prices and overall costs are higher. Dean Headley, co-author of the national Airline Quality Rating from Wichita State University, says while industry airline performance quality has improved each year since 2007, the travel experience has become more stressful and uncertain, especially around the end-of-the-year holidays.
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If you have additional questions for Dean Headley after listening to the WSU Newsline, please contact him at (316) 978-3367 or dean.headley @wichita.edu.
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