PDF
… high-level
customer service.
Call Center
47,390
3,472
1,089
96%
90%
Phone Calls
Chats
Web Tickets
Questions were
resolved
Satisfied with
experience
Students helped
after hours
Advised
1,500+
Campus Location
Phone Calls 1,286
Walk-Ins
First Year Students
343
OUR MISSION
Provide convenient and personalized
assistance to connect and empower…
https://www.wichita.edu/services/onestop/_documents/2017-2018.pdf