PDF
… Frank
Barton School of Business.
1993: Bowen, B. D., & Headley, D.E., Airline Quality Rating, submitted to NIAR.
1992: Headley, D. E., & Bowen, B.D., Consumer Interest in the Air Safety Data of the
Airline Quality Rating.,submitted to NIAR.
1992: Headley, D. E., & Bowen, B.D., International Forum on Airline Quality Teaching
Guide., submitted to NIAR .
1992:…
https://www.wichita.edu/academics/business/marketing/_documents/DHeadley.pdf