Update on December 2019 security incident:
In December 2019, the university notified the campus community of a security incident
involving unauthorized access to a WSU server containing information of former and
current students, faculty, and staff. Upon learning of the unauthorized access, WSU’s
top priority was to mitigate the effect to and upon our campus community. We immediately
secured the server and engaged a leading computer forensic firm to investigate the
incident’s scope and impact. This comprehensive review revealed that the affected
server contained names, email addresses, dates of birth and, in some cases, Social
Within the next few days, all individuals potentially affected by this unauthorized access will receive a letter to your home address that contains additional details about the incident as well as steps you can take to help protect your information. This letter will also include a hotline number and website where you can ask questions and get details.
While the university does not have any evidence of actual or attempted misuse of your personal information, we are offering identity theft protection to all potentially affected individuals at no charge. This includes 12 months of credit monitoring, fully managed ID theft recovery services, and a $1,000,000 insurance reimbursement policy.
We want to take this opportunity to sincerely apologize for the inconvenience this incident has caused. WSU takes very seriously its obligation to protect the personal information of each and every member of our community and we regret the understandable worry a situation like this causes. We want to assure you that we have taken proactive steps to manage this risk going forward.
If you believe that you may have been affected and do not receive a letter, you may call 1-833-570-0375 for assistance. You may also reach out to David Miller, interim chief information officer, at firstname.lastname@example.org. For your protection, please do not email any details that relate to your personal information.
As a reminder, we encourage you to always use complex passwords, reset your passwords regularly, don’t leave your computer unlocked when away from your desk, and avoid opening and clicking links in email messages that appear suspicious.
The information on this page is accurate as of March 6, 2020. Comment on this topic.