wichita.edu
…a software solution meeting the parameters, conditions, and mandatory requirements, 2. Establish contract pricing for maintenance, support, and professional service hours with the vendor that has the best proven “track-record” in performance, service, and customer satisfaction, and 3. Acquire a solution with the most advantageous overall cost to the county.”…
https://www.wichita.edu/research/ResearchNewsletter/2023-02-Newsletter.php