PDF
…both consumers and industry
watchers a means for monitoring comparative quality for each airline on a timely basis, using
objective, performance-based data. Over its 33-year history, the Airline Quality Rating has often
been cited as an industry standard for comparing airline performance. Currently, the AQR stands
as the longest regularly published…
https://www.wichita.edu/about/wsunews/_images/AQR_2023.pdf