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…2009, Vol. 52 No. 9, pp. 113-117 2008 Saeed, K. A. and Muthitacharoen, A., "To Send or Not to Send: An Empirical Assessment of Error Reporting Behavior," IEEE Transactions on Engineering Management, Aug. 2008, Vol. 55 No. 3, pp. 455-467 2006 Muthitacharoen, A., Gillenson, M. L., and Suwan, N. "Segmenting Online Customers to Manage Business Resources: A …
https://www.wichita.edu/academics/business/facultyandstaff/amuthita/research_portfolio.php