Welcome to the Shocker Central Employer Toolkit. This guide walks employers through the main features available in Shocker Central powered by 12twenty, including account setup, job posting, interview registration, events, career fairs, candidate search, and resume books.
Table of Contents
- Sign Up + Login
- User Profile Setup + Updates
- Post a Job
- Virtual + On-Campus Interviews: Registration
- Reviewing Applicants + Making Decisions
- Add Your Virtual Interview Details
- Review Your Final Schedule
- Utilizing In-App Video for Virtual Interviews
- Host an Event
- Attend a Career Fair
- Utilize Candidate Search
- Resume Books
- 12twenty for Employers
Sign Up + Login
Navigate to the college or university site instance of 12twenty where you plan to recruit. The URL will correspond to the school and look something like this: https://wichita.12twenty.com/hire.
If you have previously used 12twenty with another college or university, use your existing e-mail address and password login combination. If needed, use the password reset option to receive instructions via the e-mail associated with your account.
If you have never used 12twenty previously, click the Sign up for an account button and complete the account creation form.
- When typing your organization name in the Employer field, suggestions may appear. If your company already exists in the system, select it from the options. Otherwise, enter your organization’s name.
- After entering the required information on the form, check the box agreeing to the terms of service and click Create Account.
- A verification code will be sent to the e-mail address provided. This code is active for one hour from the time it arrives in your inbox. If you do not see the e-mail after 10 minutes, check your spam folder.
- Enter the verification code in the e-mail verification pop-up to finalize the account creation process.
User Profile Setup + Updates
Keeping account information updated is easy and important for continued success in the 12twenty platform.
Once logged in, click on your name in the bottom left-hand corner of the screen and select Account Settings.
The General settings include your contact information, profile photo, and payment information. The Security settings include your password. The Integrations settings allow you to add a virtual meeting room.
Post a Job
From the homepage, click on the Post a Job button, or navigate to Internships & Jobs in the left-hand navigation and click Post a Job in the top right corner.
Complete the job posting form with all required information.
You will be prompted to identify your preferred application method for candidates. Options include:
- Apply via This Site: Candidates submit applications through the platform. This allows you to log in after the application deadline and export a PDF packet of collected documents.
- Apply via External Link: Candidates are directed to an external URL you provide.
- Apply via E-mail: Candidates send application materials directly to the e-mail address you provide.
You also will be prompted to define your application document requirements for candidates. Click the checkbox to require a document and use the X to remove a document from the requirements.
In the Eligibility section, you can use student groups and other filters to target the opportunity to subsets of the overall candidate population.
Once you submit the job posting, it will be sent to site administrators for review and approval. When the posting is approved or rejected, you’ll be notified via e-mail.
Tip: The more information you include, the better. Candidates often set up job e-mail alerts based on target industry, function, practice area, and location preferences. If your opportunity matches their preferences, it may be featured in their alert.
The position will be stored in the site database, so you can easily edit the posting or repost it once it expires by clicking the Action button and then Duplicate.
If you selected Apply via This Site, you can review candidate materials by clicking the Applicants tab of the job posting. You can review materials one applicant at a time or use the Download All Application Packages option from the action menu.
Virtual + On-Campus Interviews: Registration
To register for virtual or on-campus interviews, click the Register for Interviews button on the homepage, or navigate to the Interviews & Job Listings page and select Register for Interviews in the top right corner.
Complete the registration form with all required fields. The Interview Contact should be the person your team wants the university to communicate with during scheduling.
You will be prompted to post a job tied to the interview registration that candidates will use to apply for interviews with your organization. Complete all required fields and click Submit.
You may also link an existing job to this interview registration if you previously submitted a job posting and want to connect it to this interview process. To do this, close out of the job posting form after submitting the interview registration, then navigate to the Job Posting tab of the OCI and click Link Existing Job.
You can also link multiple job postings to one interview schedule. To do this, click the Action button from the Job Posting tab and select Create & Link New Job Posting.
You will be notified via e-mail of your registration and job posting approval status once reviewed by site administrators.
Virtual + On-Campus Interviews: Reviewing Applicants + Making Decisions
Once candidates have applied and your OCI posting is approved, you will receive an e-mail letting you know you can begin reviewing applicants.
Navigate to the Internships & Jobs module, select your job listing, and click the Applicants tab of the OCI.
You can use the action menu to:
- Download All Application Packages for a consolidated PDF of application materials
- Export All for an Excel file with all applicant data
When you are ready to make interview decisions, click the pencil icon next to a candidate’s Pending status under the Interview Decision column.
Choose one of the available decisions:
- Extended Interview
- Alternate
- None Selected
Be sure to click Save after making each decision. This can be done candidate by candidate, or in bulk by selecting multiple candidates and using the action menu to extend interviews, waitlist, or reject.
If you select multiple alternates, you may be prompted to rank them to determine waitlist order.
Once all interview decisions are complete, click Confirm in the blue bar to finalize your selections.
Virtual + On-Campus Interviews: Add Your Virtual Interview Details
Once the Career Center has assigned a date and room to your interview schedule, you will be able to add your virtual meeting URL to the OCI.
Navigate to the Internships & Jobs module and open your OCI event. On the Schedule tab, you will see a blue banner above each room on the schedule.
Click the action menu to the right of the prompt and choose either:
- Use 12twenty video
- Add My Own Meeting URL
Virtual + On-Campus Interviews: Review Your Final Schedule
Once the schedule is finalized, the primary OCI contact will receive an e-mail with a direct link to view and download the schedule.
After receiving the e-mail, log in to the system and navigate to the Schedule tab of the OCI listing. Under Schedule Options, you can:
- Download Application Packet to download a consolidated PDF of candidate application materials
- Export Schedule to download the schedule as a PDF
- Export Applicant Data to download applicant data into an Excel file
Utilizing In-App Video for Virtual Interviews
If you are using 12twenty’s in-app video for your OCI, you will receive an e-mail from the appropriate 12twenty notification address for the site where you are recruiting.
The e-mail will contain:
- A link to the job posting
- The interview times
- A link to the Interview Experience page where interviews will be hosted
- Links to add the interview to your Google or Outlook calendar
Note: The interview link can only be accessed from that e-mail, and the Interview Experience page will only display your scheduled interviews on the day they are hosted.
When you click the link on the day of your interview, you will be redirected to the Interview Experience page. Select Join Interview Room when you are ready. Before joining, you can test your audio and video and update your name and settings.
During the interview process, you may see statuses such as Waiting for Applicant, In Waiting Room, and Applicant Joined.
When an applicant requests to join, they will enter a waiting room. Select Allow to admit them when ready. If you are still interviewing another student, wait until the first interview concludes before allowing the next student to join.
You can view the applicant’s resume by selecting View Application under their profile information.
Interview reminders will also appear, such as:
- Interview Ending: This interview is scheduled to end in 5 minutes.
- Next Interview: Your next interview is scheduled to begin in 2 minutes.
When a user leaves the call, they are returned to the Interview Experience lobby with the next interview information pulled up.
Host an Event
To host an event, click the Host an Event button on the homepage or navigate to the Events module and click +Host an Event in the top right corner.
Complete the required fields on the form and use the eligibility fields, including student groups and other filters, to target specific subsets of the candidate population.
Tip: The more information you include, the better. Candidates often set up e-mail alerts based on target industry, function, practice area, and location preferences. If your event matches their preferences, it may be featured in their e-mail alert.
If you are hosting the event remotely and select Virtual as the event format, you will be able to add your virtual meeting URL on the following page once the event is submitted. Use the action menu in the blue banner to add your URL.
Once you submit the event request for approval, you will be notified via e-mail when it has been approved by site administrators.
Attend a Career Fair
To register for a career fair, navigate to the Events page and select the fair you would like to attend. Review the event details and click Register in the top right corner.
Fill out the required information on the employer registration form, keeping in mind that students will be viewing employers in attendance through various filters, including optional and required fields on the form.
After submitting the form, your registration will show a Pending Approval status. You will be notified via e-mail once your registration is approved.
Once approved, you can log into the system, navigate to the event, and view a dynamic list of RSVPs via the Registered Students tab. There, you can use the action menu to Download All Document Packets or Export List of attending candidates.
If you are attending the event virtually, you can add a virtual meeting URL by navigating to the Event Details page, clicking View Registration, and then using the action menu in the blue banner next to the prompt to add your meeting platform.
Utilize Candidate Search
Candidate Search is a module that allows you to search through a database of the university’s candidates based on their profile and primary resumes.
To gain access, navigate to the Candidate Search button in the left-hand navigation and click Request Access. You will receive an e-mail confirming your access once approved.
Once access has been granted, you can:
- Use the drop-down filters at the top of the Candidate Search tool to define your target candidate pool
- Use keyword search to pull resumes that contain specific language
- Review individual resumes by clicking the action menu to View Resume or Download Resume
- Use the Action button to Download Resumes and Export Students into an Excel file
Resume Books
Resume Books allow you to download resumes of qualified candidates from the system.
To access this tool, use the Download Resume Books button on the homepage or navigate to the Resume Books module in the left-hand navigation.
From there, you can search for a book of resumes by:
- Name
- Student Group
- Academic Year
- Status of the resume book
When you click Get Results, you will see a list of Resume Books, a description of their contents, and publication status.
When you select a Resume Book, you can:
- Read the specifications under Resume Book Details
- View individual student resumes by clicking the Resumes button
- Download all resumes in the book by clicking the Download Full Book button in the top right
12twenty for Employers
Looking to expand your candidate pool beyond a single career center? 12twenty for Employers offers premium subscriptions that enable employers to reach unlimited schools with a single job posting, interview, or event.
These subscriptions also provide access to advanced sourcing tools to help identify top talent more quickly.
To learn more, contact employersuccess@12twenty.com.