wichita.edu
…of 55 WSU students working part-time under 3 WSU managers in 2 locations. Track and document workflow in the Help Hangar ticketing system Provide broad application support on SAP, Exchange, Outlook Mobile and MS Provide level 1 mobile support on Android, iOS, and other mobile devices. Perform security provisioning and grant access rights to server and…
https://www.wichita.edu/research/csfrg/case-studies.php