PDF
…campus efforts to create new service
standards – guidelines for how we interact with all those who visit
campus – students, parents, alumni, community members, etc.
o The idea is to have consistent standards and expectations; a brand to
say Who we are and what visitors to campus can expect.
o 30 min focus groups held in Sept. 9 sessions, 160…
https://www.wichita.edu/_archive/services/staffsenate/_documents/11-08-2017.pdf