Where can I get help?
There are a variety of offices and people who can provide support to students, faculty, staff, and the community at WSU.
IT Helpdesk
The IT Helpdesk provides support for a variety of IT related topics.
The IT Helpdesk recommends reaching out by phone to create tickets. please call 316-978-4357 to submit your request.
WSU OneStop
The OneStop is a website and support hub that provides 24/7 support for students, faculty and staff, with a focus on providing support for students as they deal with things like admissions, registration, financial aid, fee payment, and so on -- as well as support with instructional tools like Blackboard.
Campus Media Services
Campus Media Services provides support for the instructional technology provided in all classrooms on campus. This does not include meeting rooms in the RSC, but does include many conference and meeting rooms in other buildings.
Campus Media Services maintains a staff of support technicians who can provide nearly immediate support to instructors in the classroom who hare having problems with the technology. Please call x3588 for immediate support.
Blackboard Support
Blackboard Support is a website and support hub that provides 24/7 support for students, faculty and staff for instructional tools like Blackboard.
Desktop Support
Desktop Support provides support for computers provided by the university to faculty and staff.
Desktop Support recommends reaching out by phone to create tickets. please called 316-978-4357 to submit your request.
Website Support
If you are having problems with the Wichita State University web site (wichita.edu), you can submit a support ticket to the web team.