Wichita State University and Blackboard Student Services have a common vision that is focused on providing a consistent experience for students from admissions to graduation.

Wichita State saw the need for students to have access to 24/7 support, and fulfilled the need with the creation of the OneStop department.

Planning for OneStop began in early 2014, and the on-campus department opened July 2014 followed by the call center operating in August 2014.

In the first year of operation, OneStop had over 34,000 interactions with students.

OneStop logo image header.

OneStop Timeline flowchart.

Click here for the WSU OneStop Informational Flyer

Project Milestones:

March 3-6, 2014 - Kick-Off Planning Sessions for WSU OneStop for Student Services

March 14, 2014 - WSU OneStop for Student Services Informational Open House

March 24-April 15, 2014 - Search for Director, OneStop for Student Services

April 1-3, 2014 - Requirements / Data Gathering Sessions

April 23-24, 2014 - Requirements / Data Gathering Sessions

July 6, 2014 - Physical OneStop Location open for business

July 21-25, 2014 - OneStop Team Training at the Blackboard Call Center

August 6, 2014- Go Live!

September 3, 2014- Grand Opening

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