Electronic Diplomas (eDiplomas)
Frequently Asked Questions

How do I order an eDiploma?
  • You will receive an email from the Michael Sutter Company (ediploma@michaelsutter.com) containing the Secure ID that you will need to complete the order of your eDiploma.
  • Your Secure ID safely and securely identifies you in our eDiploma vendor system.
  • You will receive an email with a unique Secure ID for each credential that you earn (certificate, sssociate, bachelor's, etc.)
  • Once you have your Secure ID, you may order via the link provided in the email. You may also visit the diploma vendor site to enter your Secure ID and order your WSU eDiploma.
  • Please refer to this document for visual instructions on placing your eDiploma order.
I lost my Secure ID – what do I do?
  • If you cannot find your Secure ID, you may visit our Online eDiploma Service to request your Secure ID.
  • Click on the “Request a Secure ID” button, complete the form, and then click on the "Submit My Diploma Request" button.
  • Be sure to specify the credential for which you are requesting a Secure ID (Certificate, Associate, Bachelor’s, etc.)
  • We will process your request and send you an email with your Secure ID once we have confirmed your degree was awarded.
  • Visual instructions on requesting a Secure ID.
Will I still receive a paper diploma?
  • Yes, you will still receive a paper diploma at no cost.
  • Purchasing an eDiploma is optional and is not required to receive your paper diploma.
  • Students cannot receive a free eDiploma in lieu of a free paper diploma.
Can I order an eDiploma if I have hold?
  • Students with outstanding financial or other obligations to the University, with limited exceptions consistent with state and federal laws, will not be able to order an eDiploma until the hold is resolved.
  • Students with a hold will receive an email from diplomastatus@michaelsutter.com notifying them of their hold(s).
  • For questions regarding financial holds, please contact Accounts Receivable at 316-978-3333.
Who do I contact with questions about my eDiploma?
  • Questions pertaining to ordering your eDiploma, requesting your Secure ID, and general eDiploma information may be emailed to diplomas@wichita.edu.
  • Questions pertaining to technical issues with the eDiploma or issues encountered while placing orders on the Michael Sutter website may be emailed to ediploma@michaelsutter.com.