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Nagel, D. M., Giunipero, L., Jung, H., Salas, J., & Hochstein, B. (2021). Purchaser perceptions of early phase supplier relationships: The role of similarity and likeabilityJournal of Business Research128, 174-186.

Hochstein, B., Chaker, N. N., Rangarajan, D., Nagel, D., & Hartmann, N. N. (2021). Proactive Value Co-Creation via Structural Ambidexterity: Customer Success Management and the Modularization of Frontline RolesJournal of Service Research, 1094670521997565.

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