General FAQ

I need to get tested for COVID-19. Can you test me?

Yes. The Molecular Diagnostics Lab is a collection site and is able to provide medcial services.

If you are needing to get tested for COVID-19, check out the link below to find more information.

The Molecular Diagnostics Laboratory has also partnered with multiple collection facilities who are offering open and FREE community testing. 

Get Tested

 

What kind of test does the MDL process?

The MDL uses molecular RT-PCR tests which look for evidence of active infection. The MDL can process saliva samples, as well as nasopharyngeal and oropharyngeal swab samples providing results within 24 hours.   Read More about our testing HERE.

What happens if someone tests positive for COVID-19?

If someone tests positive for COVID-19, they must remain at home for 72 hours after the end of symptoms (per KDHE Guidance) or 10 days after symptom onset, whichever is longer.
They should stay away from other people in their home to avoid spreading the virus to them.
The SCHD will follow-up with all of their close contacts and ask them to also remain at home per the specified period of time noted below.

For more informaiton, please visit Sedgwick County's website.

Sedgwick County COVID-19 Modified Quarantine Information.

Sedgwick County residents exposed to COVID-19-positive people may complete in-home quarantine for a shortened length of time, following KDHE guidelines. Previously, close contacts and travelers had to quarantine and monitor symptoms for 14 days until they could leave their home and return to in-person work.
• The new guidance applies to people who are close contacts or who have traveled and who do not have COVID-19 symptoms.
• This guidance does not apply to people who have tested positive.

For more informaiton, please visit Sedgwick County's website.

How do I read my results?

Your results will be emailed to you with the email you proved. If you do not have/did not provide an email, contact the organization where you tested to get your results. 

An explination of all results is provided on every results page. In addition, please refer to the following chart for more information.

MDL Results Matrix

QUARANTINE FAQ

What happens if someone tests positive for COVID-19?

For more information, please visit Sedgwick County's website.

Sedgwick County COVID-19 Modified Quarantine Information.

For more information, please visit Sedgwick County's website.

7-Day Quarantine – no symptoms and with testing 

For more information, please visit Sedgwick County's website.

View the SCHD graphic in English, Spanish, Vietnamese

10-Day Quarantine – no symptoms and no testing

For more information, please visit Sedgwick County's website.

COVID VARIENT FAQ

I got the vaccine. Will that make my PCR test come out positive?

NO – tests processed at the MDL are not affected by the vaccine.

What is a mutated strain?

Have you seen the image of SARS-CoV-2? The virus contains something similar to a “code” called nucleic acid inside of its shell. The nucleic acid tells the virus how to rebuild itself. If the “code” changes then the proteins that get made, like the “spike” you see on the outside of the virus, can change in structure. This can make them act differently in our bodies.

Can MDL detect the strains of COVID-19 that have the viral mutations I see in the news?

YES – currently the MDL COVID-19 RT-PCR tests will be positive for all known strains of SARS-CoV-2 including the UK (B.1.1.7), South African (B1.351), and Brazilian (P.1) strains.

What happens if the MDL suspects that a sample contains a mutated strain of the virus?

MDL is working closely with the KDHE lab to perform further testing on all suspected mutated strains. If it is determined that your sample had a mutated strain, the state will contact you to let you know.

Patient FAQ

What is the process to get tested?  

The MDL does collect samples at our facility. Please refer to the link below to find out more information. 

The Molecular Diagnostics Laboratory has partnered with multiple collection facilities who are offering open and FREE community testing. Find a location near you below. 

Get Tested

Does the MDL keep my DNA or use my DNA for any testing?

NO – the samples submitted to MDL are only tested for viral RNA. In the case of suspected mutated strains, only the viral RNA is sent to the state lab, not the original sample. All patient samples are disposed of by incineration.

How do I get my test results?

Once your sample has been delivered to our lab, your results will be available in our patient portal. You will receive an email from mdlsender@wichita.edu requiring you to confirm your identity and then providing instructions to create your account. If you can not access your account or were not given information to create your account, please contact your testing provider for your test results. 

How quickly will I get my results?

Tests are processed and results will be delivered within 24 hours from when the lab receives the sample specimen.

What if my employer or organization is not offering tests?

If your employer or organization is not signed up to provide testing, you can find one of our other testing partners that is offering FREE community testing below, or come directly to our lab to get collected. Please refer to the link below for more information. 

Get Tested

Can I get a rapid COVID-19 test?

The MDL does not process rapid antigen testing. The MDL provides RT-PCR testing with results returned in 24 hours. 

I can not log in to see my results.

In order to see your results, you will have to have to create an account. Instructions on how to create your account would have come from your testing provider, or follow the process in the link provided below. 

If you have already created your account and can not log in, please contact your testing provider and they can provide you with your test results. 

Patient Portal Guides

I have signed into my account, but I do not see my results.

If you have signed in and do not see your results, your results may not have finished processing. Please contact your testing provided as they will also have received your results when they are reported.

Do I have to make a new account if I get tested again?

No. As long as your testing provider continues to use our lab services, all of your tests can be delivered to one patient portal for all of your tests. 

I am having trouble loging into my account.

If you are having trouble logging into your Patient Portal, please view our Patient Portal Login Guide.

Patient Portal Guides

 Testing Partner FAQ

What is the process to become a testing partner?

All information about becoming a Testing Partner can be found on our Testing Partner webpage, as well as the form to register.

How much do tests cost?  

Tests are available for purchase in packs of 50. 

Saliva Collection Kits with Sample Analysis cost $38.00 per kit. 
Nasopharyngeal Swab Collection Kit and Test Analysis cost $55.00 per kit.
Oropharyngeal Swab Collection Kit and Test Analysis cost $55.00 per kit. 

All types of test kits without analysis are available for purchase for $10 each.

 

Federal CARES Funding From the State of Kansas SPARK Fund

WSU MDL has contracted with the state of Kansas utilizing Federal CARES funding from the State of Kansas SPARK fund to cover the cost of testing to ensure first responders, healthcare workers, schools, long-term care facilities, services and businesses can continue to operate and stay healthy.  

State of Kansas SPARK funds will cover ALL CHARGES for WSU MDL test kits and analysis that are not re-sold to patients, covered by insurance, or covered by other Federal CARES funding resources beyond the State of Kansas SPARK fund. Use promo code SPARK at checkout on test kits AND analysis if you qualify as listed above.

When the Federal CARES funding expires and/or State of Kansas SPARK funds are depleted organizations will be responsible for costs.  WSU MDL will notify ALL testing partners when any changes are made to funding.

I thought tests were free?

WSU MDL has contracted with the state of Kansas utilizing Federal CARES funding from the State of Kansas SPARK fund to cover the cost of testing to ensure first responders, healthcare workers, schools, long-term care facilities, services and businesses can continue to operate and stay healthy.  

State of Kansas SPARK funds will cover ALL CHARGES for WSU MDL test kits and analysis that are not re-sold to patients, covered by insurance, or covered by other Federal CARES funding resources beyond the State of Kansas SPARK fund. Use promo code SPARK at checkout on test kits AND analysis if you qualify as listed above.

When the Federal CARES funding expires and/or State of Kansas SPARK funds are depleted organizations will be responsible for costs.  WSU MDL will notify ALL testing partners when any changes are made to funding.

At this time, there will be NO CHARGE for WSU MDL test kits and test analysis that are not re-sold to patients, covered by insurance, or covered by other CARES funding resources beyond the State of Kansas SPARK fund.

Healthcare providers who plan on reselling test kits or charging patients will be charged per the MDL Service Agreement.

Which Service Agreement do I need to complete?

There are three (3) variations of services agreements based on the type of testing partner you are. 

Employer Agreement - Best for institutions such as, but not limited to most businesses or organizations, including community organizations and nonprofits. Not for medical providers/institutions or governmental departments.

Healthcare Provider Agreement - Best for institutions such, but not limited to hospitals, nursing homes, emergency care clinics, and specialty surgery centers, etc.

Government Agreement- Best for institutions such as, but not limited to county agencies, city agencies, fire, police, and EMS departments, public universities, and Kansas Unified School Districts, etc. 

 

What is the onboard training?

All Registered Users are required to complete Onboard Training in order to be trained on our software, as well as best practices for safely collecting specimen samples.

Onboard Training Agenda
Onboard training sessions are offered Wednesdays at 2 pm
--Confirm your WSU MDL Patient Portal account login and access
--Overview of specimen collection process
--Overview of MDL Patient Portal
--How to requisition a test
--How to see test results 
--How to pick up your Specimen Collection Kits and drop off collected specimens for testing
--Q&A

 

Who can administer testing?

Saliva testing is designed to be a self-administered, contact-free test. Saliva tests have to be administered with a trained observer overseeing the specimen collection. Every testing partner will have a minimum of one trained observer who will receive training during the Partner Testing Onboard training. 

Nasal and Oral swab testing requires a medical professional to administer the test collection. Testing Partners who chose to test via nasal and oral swab will have to acquire their own medical professional. One will not be provided by the MDL.

 

How do I get my test kits?

Test kits are available for pickup as soon as Testing Partners have completed their onboard training. If you are reordering kits, those kits will be ready in 5 business days. Test kits are available for request/purchase HERE.

I have samples that need to be processed. How do I get them to MDL to be processed?

Testing Partners are responsible for transporting samples back to the MDL at 4174 S. Oliver Building 174H Wichita, KS 67210 to be processed. All partners will be provided with a Biohazard box to transport samples.

Below are medical courriers that can also be used for transport:

Central Plains
Kristi Bristow
1711 S. Knight St Ste. T 
Wichita, KS 67213 
316-744-7025
Centralplainsdelivery .com 
Leadfoot Express
1709 S Hoover Rd.
Wichita, KS 67209
(316) 540-9991
Metro Deliveries
Richard Fluharty
Sales Representative
4949 S. Lulu Ct. | Wichita, KS  67216
316-522-8008 phone | 316-612-8454 cell
richard@metrodelivers.com
Do I have to bring all the tests back to the lab at the same time? 

No. Testing partners can bring specimen samples back to the lab on an as-needed basis. Specimen samples should be returned to the lab within 12 hours of collection. If unable to return specimen samples within 12 hours, place the sample in a refrigerator until the sample can be returned to the lab. 

Where do I drop off the Samples? 

Please bring all test samples to the MDL at 4174 S. Oliver, Building 174H, Wichita, KS 67210

What is my client code?

Your client code is assigned to your organization. You will receive your client code during onboarding training and it will be emailed to you for your records. The client code will be needed to purchase testing kits and will be located as the first 3 digits on every test kit.

I am a testing Partner and I am having IT issues or other problems registering patients.

If you are experiencing any IT or registering issues, please email mdlsupport@wichita.edu and provide details on the issue occurring. 

What if I do not live in Sedgwick County? Can I still get testing supplies for my employees?

Absolutely!  WSU MDL processes test specimens for testing partners throughout the state of Kansas.