FAQ

For more information, please visit Sedgwick County's website.

For more information, please visit Sedgwick County's website.

For more information, please visit Sedgwick County's website.

For more information, please visit Sedgwick County's website.

NO – tests processed at the MDL are not affected by the vaccine.

YES – currently the MDL COVID-19 RT-PCR tests will be positive for all known strains of SARS-CoV-2.

NO – the samples submitted to MDL are only tested for viral RNA. In the case of suspected mutated strains, only the viral RNA is sent to the state lab, not the original sample. All patient samples are disposed of by incineration.

Once your sample has been delivered to our lab, your results will be available in our patient portal. You will receive an email from mdlsender@wichita.edu requiring you to confirm your identity and then instructions will be provided to create your account. If you are a returning patient with an existing patient portal simply sign in using your username and password to view your results. If you cannot access your account or you were not given information to create your account, please contact MDL Customer Service at 316-978-8600 or email us at mdlsupport@wichita.edu for assistance with obtaining your results.

Tests are processed and results will be delivered within 24 hours from when the lab receives the sample specimen.

If your employer or organization is not providing testing, you can schedule an appointment with MDL or find one of our other testing partners that is offering community testing below. Please refer to the link below for more information. 

Get Tested

The MDL does not process rapid antigen testing. The MDL provides RT-PCR testing with results returned in 24 hours. 

In order to see your results, you will have to create an account. Instructions on how to create your account would have come from your testing provider, or follow the process in the link provided below. 

If you have already created your account and cannot log in, please contact MDL Customer Service at 316-978-8600 or email us at mdlsupport@wichita.edu for assistance with obtaining your results.. 

Patient Portal Guides

If you have signed in and do not see your results, your results may not have finished processing. If you’ve been notified your test has completed however it has not posted to your portal, please contact MDL Customer Service at 316-978-8600 or email us atmdlsupport@wichita.edufor assistance is obtaining your results.

No. Regardless of how many times you test using the MDL lab you will always use your assigned Testing Code and username. Your Testing Code is available to view when you log into your portal account and would have been emailed to you when your originally tested. If you do not have your Testing Code, please contact MDL Customer Service at 316-978-8600 or email us at mdlsupport@wichita.edu. We are happy to assist you in retrieving your Testing Code and/or username upon verification of identity.

If you are having trouble logging into your Patient Portal, please view our Patient Portal Login Guide. If you cannot access your account or you were not given information to create your account, please contact MDL Customer Service at 316-978-8600 or email us at mdlsupport@wichita.edu for assistance with obtaining your results.

Patient Portal Guides

All information about becoming a Community Collection Partner can be found on our Become a Community Collection Partner web page, as well as the form to register.

There are three (3) variations of services agreements based on the type of testing partner you are. 

Employer Agreement - Best for institutions such as, but not limited to, most businesses or organizations, including community organizations and nonprofits. Not for medical providers/institutions or governmental departments.

Healthcare Provider Agreement - Best for institutions such as, but not limited to, hospitals, nursing homes, emergency care clinics, and specialty surgery centers, etc.

Government Agreement- Best for institutions such as, but not limited to county agencies, city agencies, fire, police, and EMS departments, public universities, and Kansas Unified School Districts, etc. 

 

All Registered Users are required to complete Onboard Training in order to be trained on our software, as well as best practices for safely collecting specimen samples.

Onboard Training Agenda
Training sessions are attended in an online training module. 
--Confirm your WSU MDL Patient Portal account login and access
--Overview of specimen collection process
--Overview of MDL Patient Portal
--How to requisition a test
--How to see test results 
--How to pick up your Specimen Collection Kits and drop off collected specimens for testing
--Q&A

 

Saliva testing is designed to be a self-administered, contact-free test. Saliva tests have to be administered with a trained observer overseeing the specimen collection. Every testing partner will have a minimum of one trained observer who will receive training during the Partner Testing Onboard training. 

Nasopharyngeal and Oropharyngeal swab testing require a medical professional to administer the test collection. Testing Partners who choose to test via nasopharyngeal and oropharyngeal swab will have to acquire their own medical professional. A medical professional will not be provided by the MDL.

 

Test kits are available for pickup as soon as Testing Partners have completed their onboard training. If you are reordering kits, those kits will be ready within 5 business days. Test kits are available for request/purchase HERE.

Testing Partners are responsible for transporting samples back to the MDL at 4174 S. Oliver Building 174H Wichita, KS 67210 to be processed. All partners will be provided with a biohazard box to transport samples.

Below are medical couriers that can also be used for transport:

No. Testing partners can bring specimen samples back to the lab on an as-needed basis. Specimen samples should be returned to the lab within 12 hours of collection. If unable to return specimen samples within 12 hours, place the sample in a refrigerator until the sample can be returned to the lab. 

Please bring all test samples to the MDL at 4174 S. Oliver, Building 174H, Wichita, KS 67210

Your client code is assigned to your organization. You will receive your client code during onboarding training and it will be emailed to you for your records. The client code will be needed to purchase testing kits and will be located as the first 4 digits on every test kit.

If you are experiencing any IT or registering issues, please email mdlsupport@wichita.edu and provide details on the issue occurring. 

Absolutely! WSU MDL processes test specimens for testing partners throughout the state of Kansas.