PDF
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4 hr sleep
1st Time
Customer
To make a worthwhile product for your
customer, you need to understand your
customer. You can do an empathy map for
as many users as you have time for.
How:
• Draw your user in the middle circle.
Name him/her. Give her a life story –
age, background, interests, etc.
• With one idea per post-it write down
what the user thinks, …
https://www.wichita.edu/academics/engineering/aerospace/documents/A_Crash_Course_in_Design_Thinking.pdf