students on computers

The Wichita State University Technology Help Desk answers a wide range of technical questions about the use of WSU services.

Students, faculty and staff can contact the Help Desk for assistance with passwords, wireless access and other needs.

Faculty and staff who need assistance with their university-owned computers should contact the Help Desk first. Using the Help Desk for computer services has advantages over contacting Desktop Support directly and ensures that you will receive the best service possible. In the event that a technician is unavailable, Help Desk is available during the hours below to create a ticket.

Helpful Links

How to request technical help

Issue What to do
Hardware/software issues with university owned PC's, Macs, laptops, printers, etc. Make a ticket for Desktop Support. Contact the Help Desk to create one for you, or create a ticket yourself.
Wireless issue Contact the Help Desk
Issue accessing Banner Contact the Help Desk
Help with an individual form in Banner Contact Training at (316) 978-5800
Issues with Blackboard Contact Blackboard support at (316) 978-4357, and select option 2, or create a ticket or chat here.
Email issues Contact the Help Desk. Your question may be answered here.
Trouble logging into your PC, myWSU, Banner, or any other WSU Service Contact the Help Desk
Telecommunication service request Submit a ticket here