This concentration includes courses on education and workplace training, organizational design and engagement, how to cultivate organizational culture, talent development, interpersonal communication in the workplace, how to lead a remote workforce, and the option to receive Credit for Prior Learning up to 36 credit hours.

Occupational Highlight

Lodging Manager

What do they do?

Lodging Managers, according to BLS.gov, ensure that traveling guests have a pleasant experience at their establishment with accommodations. They also ensure that the business is run efficiently and profitably.

Lodging Managers, according to Truity.com:

  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance
  • Ensure that company standards for guest services, décor, and housekeeping are met
  • Answer questions from guests about hotel policies and services
  • Keep track of how much money the hotel or lodging facility is making
  • Interview, hire, train, and sometimes fire staff members
  • Monitor staff performance to ensure that guests are happy and that the hotel is well run
  • Coordinate front-office activities of hotels or motels and resolve problems
  • Set room rates and budgets, approve expenditures, and allocate funds to various departments

Skills Necessary

Lodging managers usually take one of three education paths: a bachelor’s degree in hospitality or hotel management, an associate’s degree or a certificate in hotel management, or a high school diploma combined with several years of experience working in a hotel.

Educational Requirements

Associate’s or bachelor’s degree. 

Additional career options

  • Front office manager
  • Restaurant manager
  • Travel agent
  • Marketing and public relations and more ...

Job Outlook

According to the Bureau of Labor Statistics (BLS 2019): Median salary: $54,430 per year