This concentration includes courses on education and workplace training, organizational design and engagement, how to cultivate organizational culture, talent development, interpersonal communication in the workplace, how to lead a remote workforce, and the option to receive Credit for Prior Learning up to 36 credit hours.
Occupational Highlight: Lodging Manager
What do they do? Lodging Managers, according to BLS.gov, ensure that traveling guests have a pleasant experience at their establishment with accommodations. They also ensure that the business is run efficiently and profitably.
Lodging Managers, according to Truity.com:
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance
- Ensure that company standards for guest services, décor, and housekeeping are met
- Answer questions from guests about hotel policies and services
- Keep track of how much money the hotel or lodging facility is making
- Interview, hire, train, and sometimes fire staff members
- Monitor staff performance to ensure that guests are happy and that the hotel is well run
- Coordinate front-office activities of hotels or motels and resolve problems
- Set room rates and budgets, approve expenditures, and allocate funds to various departments
Lodging managers usually take one of three education paths: a bachelor’s degree in hospitality or hotel management, an associate’s degree or a certificate in hotel management, or a high school diploma combined with several years of experience working in a hotel.
Associate’s or bachelor’s degree.
According to the Bureau of Labor Statistics (BLS 2019):
Median salary: $54,430 per year