Hospitality Management

This concentration includes courses on education and workplace training, organizational design and engagement, how to cultivate organizational culture, talent development, interpersonal communication in the workplace, how to lead a remote workforce, and the option to receive Credit for Prior Learning up to 36 credit hours.

Occupational Highlight: Lodging Manager

What do they do? Lodging Managers, according to BLS.gov, ensure that traveling guests have a pleasant experience at their establishment with accommodations. They also ensure that the business is run efficiently and profitably.

Lodging Managers, according to Truity.com:

  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance
  • Ensure that company standards for guest services, décor, and housekeeping are met
  • Answer questions from guests about hotel policies and services
  • Keep track of how much money the hotel or lodging facility is making
  • Interview, hire, train, and sometimes fire staff members
  • Monitor staff performance to ensure that guests are happy and that the hotel is well run
  • Coordinate front-office activities of hotels or motels and resolve problems
  • Set room rates and budgets, approve expenditures, and allocate funds to various departments

 Skills Necessary

Lodging managers usually take one of three education paths: a bachelor’s degree in hospitality or hotel management, an associate’s degree or a certificate in hotel management, or a high school diploma combined with several years of experience working in a hotel.

 Educational Requirements

Associate’s or bachelor’s degree. 

Job Outlook

According to the Bureau of Labor Statistics (BLS 2019):

              Median salary:                                          $54,430 per year