Financial Aid Hours & Contact Information

Call or Chat with Us

Financial Aid Representatives are available for phone and chat 24 hours a day, 7 days a week, 365 days a year!

Phone: (316) 978-3430 or Chat:

Students: If you would like specific information about your financial aid by phone, be sure to have your OneStop Security Question. Log into your myWSU account, and on the Home tab under Looking for, select Manage your OneStop Security Question (Telephone Access Code). Your TAC will be displayed.

Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized as a "proxy" by the student and give the appropriate passphrase. Additional information is available at

Office Hours

Monday - Friday: 8 a.m.- 5 p.m.

Location: Jardine Hall, Room 203

Our building is located east of Hillside and north of 17th Street. It is just west of the Rhatigan Student Center and north of McKinley Hall. Visitors may park in Lot 7 directly south of the Rhatigan Student Center and adjacent to the parking garage - click here to find out more about visitor parking on campus.

Appointments available: Visit to schedule.

Walk-ins welcome: Visitors may experience wait times for walk-in assistance, especially during August and January.

Submit Documentation to Us

Student Drop Box (Preferred Electronic Method): myWSU portal

Students: Scan and return sensitive documentation as a PDF file within your myWSU portal. Select the myFinances tab and then select “Student Drop Box” to upload your documents securely.

Office of Financial Aid
Wichita State University
1845 Fairmount, Box 24
Wichita, KS 67260-0024

(316) 978-3396

The financial aid staff has been extremely helpful!  Most importantly, I have always felt comfortable asking questions and double checking all my financial aid with everyone working in the office.
Senior Student, Business Marketing