Financial Aid Hours & Contact Information

COVID-19 Financial Aid Advising Information

Students and Families: We are open and we're here for you, both remotely and in-person!  To ensure appropriate physical distancing, in-person meetings with financial aid advisors are by appointment-only.

Although walk-in advising is not currently available, our Financial Aid Advisors are ready to assist you through phone, Zoom, and scheduled in-person appointments. Click here to schedule an appointment.  Please check your email on a regular basis for updates from our office.  Your health and safety are important to us! 

Office Hours

Physical Office:

Monday - Friday: 8 a.m.- 5 p.m., by appointment-only

Appointments required for in-person visits  - click here to schedule an appointment.  Visitors may experience wait times, as appointment times are limited.  To ensure apporpriate physical distancing, visits are limited to the student and one guest.  

Location: Jardine Hall, Room 203

Our building is located east of Hillside and north of 17th Street. It is just west of the Rhatigan Student Center and north of McKinley Hall. Visitors may park in Lot 7 directly south of the Rhatigan Student Center and adjacent to the parking garage  - click here to find out more about visitor parking on campus.

Remote Office:

Monday - Friday: 8 a.m.- 5 p.m.

Phone and Zoom appointments welcome - click here to schedule an appointment.

Call or Chat with Us

Phone: (316) 978-3430 or Chat: 24/7/365 at

Students: If you would like specific information about your financial aid by phone, be sure to have your OneStop Telephone Access Code (TAC). Log into your myWSU account and click on the "Manage your password" link. Your OneStop TAC will be displayed.

Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized as a "proxy" by the student and give the appropriate passphrase. Additional information is available at

Submit Documentation to Us

Student Drop Box (Preferred Electronic Method): myWSU portal

Students: Scan and return sensitive documentation as a PDF file within your myWSU portal. Select the myFinances tab and then select “Student Drop Box” to upload your documents securely.

Office of Financial Aid
Wichita State University
1845 Fairmount, Box 24
Wichita, KS 67260-0024

(316) 978-3396

The financial aid staff has been extremely helpful!  Most importantly, I have always felt comfortable asking questions and double checking all my financial aid with everyone working in the office.
Senior Student, Business Marketing