Call or Chat with Us
We're available via phone or chat 24/7/365!
Phone: (316) 978-3430 or (855) 978-1787
Chat with a Financial Aid Representative
Students: If you would like specific information about your financial aid by phone or chat, be sure to have your OneStop Telephone Access Code (TAC). Log into your myWSU account and click on the "Manage your password" link. Your OneStop TAC will be displayed.
Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized as a "proxy" by the student and give the appropriate passphrase. Read about proxy at wichita.edu/proxy.
Schedule an Appointment
To schedule a phone, Zoom, or Teams appointment with a member our financial aid advising team, complete the form on the following link: calendly.com/wichitastatefinaid.
Due to high volume, we cannot accommodate same-day appointment requests. Requests must be received by 5 p.m. of the prior business day.
Phone, Zoom, or Teams Appointments Preferred: Our phone, Zoom, and Teams appointments offer the same level of professional financial aid expertise as an in-person appointment, but you can meet with our Shocker Financial Aid Advisor from the comfort and safety of your own home!
In-Person Advising: Due to physical distancing requirements, in-person advising will be limited to the student and one guest. All visitors must wear a mask/face covering.
Parents: Are you a parent of a student? Please ensure your student has made you a proxy for financial aid. We will not be able to go over specific information about your student’s financial aid unless you are a proxy and give the appropriate passphrase. Read about proxy at wichita.edu/proxy.
Financial Aid: Our time-saving list of Frequently Asked Questions addresses a wide range of general financial aid topics and concerns.
Billing and Payment Plan Questions: For billing and payment plan questions, please contact Accounts Receivable 24/7/365 at (316) 978-3333 or by chat at wichita.edu/OneStop.
Helpful Financial Aid Links
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