Appointments

Skip the line and get your financial aid answers online!

For answers to common financial aid questions related to scholarships, grants, loans, work study, and more, visit our frequently asked questions website or contact us via chat!

Common financial aid questions/answers

We're Here to Help

Our staff in the Office of Financial Aid can answer your questions and guide you through the process of finding effective solutions to fund your education.

General Questions

Financial Aid: Our time-saving list of Frequently Asked Questions addresses a wide range of general financial aid topics and concerns.

Tuition, Fees, Billing and Payment Plan Questions: For tuition, fees, billing and payment plan questions, please contact Accounts Receivable 24/7/365 at (316) 978-3333 or by chat at wichita.edu/OneStop.

Financial Aid Frequently Asked Questions Billing and Payment Plan Questions Chat with a Financial Aid Representative

Call or Chat with Us

We're available via phone or chat 24/7/365!

Phone: (316) 978-3430 or (855) 978-1787
Chat with a Financial Aid Representative

Students: If you would like specific information about your financial aid by phone or chat, be sure to have your OneStop Telephone Access Code (TAC). Log into your myWSU account and click on the "Manage your password" link. Your OneStop TAC will be displayed.

Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized as a "proxy" by the student and give the appropriate passphrase. Read about proxy at wichita.edu/proxy.

Schedule an Appointment

Once admitted, you will be assigned a personal financial aid advisor who can assist you with financial aid and scholarship questions. Most appointments are limited to 20 minutes. Click the button below the appropriate advisor below to schedule your appointment through WSU's Navigate system. Use your myWSU ID and password to log in.

Students who are not yet admitted - or who are unable to access Navigate - can schedule an appointment at calendly.com/wichitastatefinaid

Financial Aid Advisors

Last Names A-E: Schedule Appointment with Amanda Duffy

Last Names F-L: Schedule Appointment with Janet Hartley

Last Names M-R: Schedule Appointment with Lora Lea Pickering

Last Names S-Z: Schedule Appointment with Karen Porter

Scholarships: Schedule Appointment with Heather HIll

How to Schedule Appointment in Navigate

Select a financial aid advisor above and follow their link.
Log in with your myWSU ID (ex: a123b456) and password.
You should see a "New Appointment" page and the service of "Financial Aid" will be pre-populated for you. Select the type of appointment you would like (such as, "Financial Aid: General questions"). Then, pick a possible date and select the button, "Find Available Time."
Choose an avalailble time with your chosen advisor.
Select how you would like to meet (in-person, virtual, phone). Add any additional comments/questions you'd like to discuss. Then click on "Schedule."

Walk-in Advising

The Office of Financial Aid also welcomes students on a walk-in basis, first-come, first-served, in Jardine Hall, Room 203. Preference is given to students with scheduled appointments.

If you have a quick question, skip the line and call or go online. Phone: (316) 978-3430 or Chat: 24/7/365 at wichita.edu/OneStop

If I ever had any questions the Office of Financial Aid at Wichita State was always very helpful!

Senior WSU Student, Finance

Helpful Financial Aid Links

Hours and Contact Information Financial Aid Staff Understanding Your Aid Offer How to Accept Your Aid Frequently Asked Questions

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