Skip the line and get your financial aid answers online!
For answers to common financial aid questions related to scholarships, grants, loans,
work study, and more, visit our frequently asked questions website or contact us via
chat!
Our staff in the Office of Financial Aid can answer your questions and guide you through
the process of finding effective solutions to fund your education.
General Questions
Financial Aid: Our time-saving list of Frequently Asked Questions addresses a wide range of general financial aid topics and concerns.
Tuition, Fees, Billing and Payment Plan Questions:For tuition, fees, billing and payment plan questions, please contact Accounts Receivable
24/7/365 at (316) 978-3333 or by chat at wichita.edu/OneStop.
Students: If you would like specific information about your financial aid by phone or chat,
be sure to have your OneStop Telephone Access Code (TAC). Log into your myWSU account and click on the "Manage your password" link. Your OneStop TAC will be displayed.
Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized
as a "proxy" by the student and give the appropriate passphrase. Read about proxy
at wichita.edu/proxy.
Schedule an Appointment
Admitted undergraduate students:
Once admitted, you will be assigned a personal financial aid advisor who can assist
you with financial aid and scholarship questions. Most appointments are limited to
20 minutes. Click the button below the appropriate advisor below to schedule your
appointment through WSU's Navigate system. Use your myWSU ID and password to log into
Navigate.
Graduate students or undergraduate students who are not yet admitted:
Undergraduate students who are not yet admitted, graduate students, or students who
are unable to access Navigate can schedule an appointment at calendly.com/wichitastatefinaid
Select a financial aid advisor above and follow their link.
Log in with your myWSU ID (ex: a123b456) and password.
You should see a "New Appointment" page and the service of "Financial Aid" will be
pre-populated for you. Select the type of appointment you would like (such as, "Financial
Aid: General questions"). Then, pick a possible date and select the button, "Find
Available Time."
Choose an available time with your chosen advisor.
Select how you would like to meet (in-person, virtual, phone). Add any additional
comments/questions you'd like to discuss. Then click on "Schedule."
Walk-in Advising
The Office of Financial Aid also welcomes students on awalk-in basis, first-come, first-served, in Jardine Hall, Room 203. Preference is given to students with scheduled appointments.
If you have a quick question, skip the line and call or go online. Phone: (316) 978-3430
or Chat: 24/7/365 at wichita.edu/OneStop
If I ever had any questions the Office of Financial Aid at Wichita State was always
very helpful!