Director

• Oversees all staff, budget, and financial aid operations.
• Collaborates with stakeholders to communicate, develop, and implement recruitment and retention strategies related to the use of financial aid funds.
• Serves on the President's Diversity Council.

Associate Director

• Supervises the Program Management team.
• Oversees the processing and reporting duties related to the Federal Student Aid programs as well as the State of Kansas financial aid programs. 

Associate Director

• Supervises the Systems & Eligibility team.
• Oversees Banner Financial Aid module system functionality, including patches, updates, and testing.
• Manages system processing, including new year set up and regulatory enhancements. 

Assistant Director

• Supervises the Scholarships team and manages scholarship administrative functions.
• Handles the in-system creation, tracking, and posting of scholarships from departmental sources.
• Administers financial aid to student athletes in accordance with the rules governing the NCAA and American Athletic Conference.

Assistant Director

• Supervises the Student Services & Outreach team and oversees all outreach programs, communication content, and students services in the office.
• Serves as a staff resource on complex financial aid advising questions. 
• Presents at various outreach and recruitment events on behalf of financial aid.

Compliance Officer

• Internal compliance research expert for the financial aid leadership team and staff.
• Manages on-going efforts to ensure office policies and procedures meet all statutory and regulatory requirements.
• Coordinates required consumer information documentation and disclosures.
  
  

Business Technology & Data Analyst

• Provides business process and system support and oversees data quality governance for financial aid data through data coordination, integration, and reporting.
• Ensures efficient processes and consistent data flows to financial and university stakeholders.
• Tests and implements changes to the Banner Financial Aid module.

Office Manager

• Provides professional and administrative support to the financial aid staff, including special projects assigned by the director.
• Serves as a budget assistant and completes all Human Resources documentation.
• Manages ordering, distribution, and inventory of office supplies and publications.

Senior Financial Aid Advisor

• Meets with prospective and current students to answer financial aid questions.
• Supervises two student assistants and serves as a staff resource on complex financial aid advising questions.
• Replies to the financial aid email account and OneStop cases.
• Presents at various outreach and recruitment events on behalf of financial aid.

Financial Aid Advisor

• Meets with prospective and current students to answer financial aid questions.
• Replies to the financial aid email account and OneStop cases.
• Presents at various outreach and recruitment events on behalf of financial aid.

Financial Aid Advisor

• Meets with prospective and current students to answer financial aid questions.
• Replies to the financial aid email account and OneStop cases.
• Presents at various outreach and recruitment events on behalf of financial aid.

Financial Aid Advisor

• Meets with prospective and current students to answer financial aid questions.
• Replies to the financial aid email account and OneStop cases.
• Presents at various outreach and recruitment events on behalf of financial aid.

Financial Aid Advisor & Outreach Coordinator

• Meets with prospective and current students to answer financial aid questions.
• Replies to the financial aid email account and OneStop cases.
• Presents at various outreach and recruitment events on behalf of financial aid.
• Creates, implements, and assesses financial aid recruitment and retention efforts.

Scholarship Specialist

• Serves as the primary scholarship liaison with the academic colleges.
• Responsible for posting scholarship recommendations from the colleges and other agencies within Wichita State, as well as general funds managed by the office.
• Meets with prospective and current students to answer financial aid questions.

Administrative Specialist – Scholarships

• Performs the Merit Scholarship notification process and generates all congratulatory letters for newly awarded general scholarship funds.
• Logs and posts outside scholarships and Bureau of Indian Affairs checks.
• Provides administrative support for the Scholarships unit.

Program Specialist

• Manages the review of Financial Aid Satisfactory Academic Progress.
• Coordinates consortium agreements and professional judgment requests.
• Meets with prospective and current students to answer financial aid questions.

Program Specialist

• Administers the Federal Direct Loan Programs and certifies private/alternative educational loans. 
• Administers Return of Title IV Aid.
• Meets with prospective and current students to answer financial aid questions.
  

Program Specialist

• Administers the Federal Direct Loan Programs and certifies private/alternative educational loans. 
• Administers Return of Title IV Aid.
• Manages the Federal Work Student Program.
• Meets with prospective and current students to answer financial aid questions.
  

Eligibility Specialist

• Processes citizenship and eligible non-citizenship documentation.
• Manages the Unusual Enrollment History process.
• Administers resolutions for loan default, bankruptcy, and aggregate loan limit issues.
  
  

Eligibility Specialist - Loans

• Reviews packaging and awarding financial aid files. Processes grade level changes.
• Performs loan file generation, extract, and import processes.
• Completes financial need request certifications.

Eligibility Specialist - Verification

• Reviews and processes verification documentation.
• Processes Pell Grant and TEACH Grant disbursements.
• Supervises one student assistant who assists with mailing and scanning documents.
  

Systems Specialist - Data Load

• Performs all data load functions, awarding and packaging, and email generation.
• Coordinates outbound mailings and assists with scanning and links documents to student records.

Financial Aid Representative

• Greets all visitors to the office and triages student questions.
• Provides administrative and customer service support for the Student Services & Outreach unit, including managing the office voicemail account.
• Logs documents received via fax, mail, drop-box, and in-person.