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  1. wichita.edu

    Resources

    Get information about Wichita State, personalized for your situation Request Info Being a Shocker and/or a state employee can earn you discounts STAR Discounts Available to State of Kansas employees. The Star Discount Program is designed specifically for State of Kansas employees. As a Kansas state employee, you have access to a variety of discounts on…

    https://www.wichita.edu/services/humanresources/Shocker_START/Resources.php

  2. wichita.edu

    Savi Participant Student Loan Guidance Flyer

    …your student loans Guided support from Savi Managing student loans can feel overwhelming. Savi helps you understand your repayment and forgiveness options so you can move forward with confidence. What is Savi? Savi is an industry leader in student loan benefits, offering secure, easy-to-use tools and resources to help you understand your repayment and…

    https://www.wichita.edu/services/humanresources/HR_Service_Center/Savi_Participant_Student_Loan_Guidance_Flyer.php

  3. wichita.edu

    Client Services

    Who we Are Client Services effectively and efficiently provides IT support services to the satisfaction of the WSU community. We deliver superior technical support and offer high-quality application training programs. What we do The first point of contact for all Wichita State University faculty, staff, student and alumni technology support requests Support …

    https://www.wichita.edu/services/its/ClientServices/teams-client-services.php

  4. wichita.edu

    Microsoft Office 365: For Home Use

    …on PCs, Macs, tablets or smart phones. WSU does not recommend storing FERPA protected information on OneDrive. How to Access Office 365 Online To access Office 365: Go to o365.wichita.edu Log in:Username: your myWSUID@wichita.edu (e.g. A123Z987@wichita.edu)Your myWSU ID PasswordAt the top of the screen, shown below, note the ability to access various…

    https://www.wichita.edu/services/its/ITSApplicationsTraining/Office365_ForHomeUse.php

  5. wichita.edu

    OneNote correct version identification

    …us, and we may try to get together a session for OneNote for Mac. Unfortunately, you won't be able to open the exercises for this session on the Mac version. Need Assistance? ITS Technology Help Desk: (316) 978-HELP (4357) or helpdesk@wichita.edu

    https://www.wichita.edu/services/its/ITSApplicationsTraining/OneNote_identify_version.php

  6. wichita.edu

    Reporting Tools

    …home page. Please contact the Help Desk at (316) 978- HELP if you need assistance. For information on how to set up or change your default DUO authentication device please visit the DUO Homepage: wichita.edu/DUO Overview 1. Click on the open menu icon in the upper left of the screen, then click on Content. 2.When you log in for the first time, it will…

    https://www.wichita.edu/services/its/ITSApplicationsTraining/wsu_reporting-guide.php

  7. wichita.edu

    Retiree FAQ - Changing Apple ID

    …iPhone or iPad. Tap the Apple ID banner at the top of the screen. Scroll to the bottom and tab Sign Out. Tap Sign out of iCloud if you have different accounts for iCloud and the iTunes and App Stores. Otherwise, proceed to Step 5. Enter your password for you iCloud Apple ID. Tap Turn Off Toggle the switch on for each data (Contacts and Calendar) that you…

    https://www.wichita.edu/services/its/its_retirement_policies/retiree_apple_id.php

  8. wichita.edu

    Portfolio Policy and Update

    Project Portfolio Management Please submit your Project Request. It will be received and someone will reach out to you in 24 hours to help with the next step. You can find out more about Project Portfolio Management in the historical documents below. Ken Harmon, CIO, adopted a slightly more streamlined version of Project Portfolio Management (PPM) in 2020.…

    https://www.wichita.edu/services/its/Project_Management/portfoliopolicyandupdate.php

  9. wichita.edu

    Project Team Member

    How to be a great team member: Project Management is about early visibility so the right people can make the right decisions and remove roadblocks. You, the team member, make the difference. Projects are successful when the team knows what is important to the Sponsor, Stakeholders and end users. Projects take time and effore to complete to Customer's…

    https://www.wichita.edu/services/its/Project_Management/project_team_member.php

  10. wichita.edu

    Technology Governance and Improvement of PMO

    New Process Being Implemented Ken Harman, CIO, started the ITS Advisory Committee in the Spring of 2021. One duty is to review ITS Projects each quarter. Portfolio Policy Project List Prioritization Framework for IT Projects Background From 2019 and 2020 Gartner was hired and completed a recommendation study to improve all of IT across WSU. Six items were…

    https://www.wichita.edu/services/its/Project_Management/pmo_improvement_technology_governance.php

  11. wichita.edu

    Who Are We?

    Project Management: Our History: The history of Project Management at WSU is fragmented with some department using PM and others none, frequently with different processes and tools. The good news is PM at WSU also has a history of continuous improvement. ITS started PM in 2015 when the first list of everything being requested of ITS was captured with limited…

    https://www.wichita.edu/services/its/Project_Management/who_are_we_pmo.php

  12. wichita.edu

    TeamDynamix

    What is TeamDynamix? Overview: TeamDynamix offers Service and Project Management together on a single cloud-based platform. Whether you are in ITS, MRC, FBOT, or any of the many more departments, you are going to want to have your own Tickets, approval workflows, knowledge base articles, requests, and projects.They’ve created a highly configurable platform…

    https://www.wichita.edu/services/its/Project_Management/teamdynamix-wsu.php

  13. wichita.edu

    Apple Upgrade

    Upgrading MacOS Click to jump to a section: Security and MacOSCheck MacOS VersionHow to UpgradeHelp Security and MacOS Apple supports the three most recent versions of MacOS: Sonoma, Sequoia, and Tahoe. If your computer is running Ventura (13) or older you are no longer receiving security updates, and your machine is at an increased risk of compromised data.…

    https://www.wichita.edu/services/its/userservices/AppleUpgrade.php

  14. wichita.edu

    Blackboard Related Issues

    Q: Why I am not able to log on to Blackboard, though able to get on to myWSU? Ans: If your myWSU password has expired, it would let you log in to myWSU sometimes because myWSU portal provides a grace period of 1-2 days before you set a new password, while Blackboard does not let you in if it has expired. Change your password to a new one, and try to login to…

    https://www.wichita.edu/services/its/userservices/BlackboardFAQs.php

  15. wichita.edu

    Email Related Issues

    …Students: I clicked on the StuEmail link on myWSU, but nothing happened. What did I do wrong? You may have a popup blocker blocking the new page from opening. On Internet Explorer it will notify you of this by putting a yellow bar on the top of the page. You can click on that bar, and allow popups. Other browsers will have the setting also, but in other…

    https://www.wichita.edu/services/its/userservices/Email_FAQs.php

  16. wichita.edu

    Retiree Email Setup

    …Contacts if this is the case. For everything, click on your email address at the very top. Press Next. 7. Select a location to export to. If you would like to be able to find it easily, you might Browse, and select your Desktop. Press Finish. Optional: You may be prompted to create a password. This is optional, and can be skipped by pressing OK. Back to…

    https://www.wichita.edu/services/its/userservices/EmailRetiree-copy.php

  17. wichita.edu

    Computer Hardware/Software Purchasing for Staff

    Purchasing Computer/Software ITS Computer Support & Purchase Recommendations How does one purchase computer/software? Use this form to request a quote: https://wichita.teamdynamix.com/TDClient/1907/Portal/Requests/ServiceDet?ID=34159

    https://www.wichita.edu/services/its/userservices/HTPurComputer.php

  18. wichita.edu

    Disposal of Computers

    … transfer equipment, software, or books between departments, buildings, or rooms must complete a Disposal of Property Form. This documentation allows equipment locations on University property records to be kept current. Periodic audits by the State of Kansas Division of Accounts and Reports test the accuracy of those records. The Disposal of Property Form…

    https://www.wichita.edu/services/its/userservices/computer_disposal.php

  19. wichita.edu

    EndNote Access

    …For Students: Log only myWSU: on the Home Page under Student Tools, click on myTools Select Download EndNote EndNote Helpful Information For helpful information on EndNote visit the Libraries EndNote page found in myWSU under Libraries. Return to End-User Software Catalog Title Questions? Address Contact: itsprocurement@wichita.edu Locality Region…

    https://www.wichita.edu/services/its/userservices/endnote.php

  20. wichita.edu

    Microsoft 365 Email Encryption

    …plugin is no longer supported at WSU; however, this guide will walk you through encryption via Microsoft 365 tools. From Microsoft: Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher …

    https://www.wichita.edu/services/its/mstraining/365encryption.php