Making a referral

How to make Counseling and Prevention Services referrals


Student Wellness Center: 8 am to 5 pm Monday-Friday

Testing is available at Counseling and Prevention Services from 8 am to 5 pm Monday-Friday

Counseling, consultation and crisis services available at this location during all open hours.

Presenting yourself as knowledgeable about campus services can ease a student’s discomfort about seeking help. Here are some suggestions for emergency and non-emergency situations. (An emergency is defined as being a situation where the student is in imminent danger of hurting self or others.)

Emergency referrals

During CAPS business hours

  • If the emergency occurs during CAPS business hours, call Counseling and Prevention Services at 316-978-4SWC (4792) and let the receptionist know you need to speak to a counselor immediately OR walk over to the Student Wellness Center with the student.
  • Provide the counselor with a description of the situation which has led to your concern.
  • The counselor will advise you of appropriate actions to take to get the student immediate assistance.

Outside of CAPS business hours

  • If the emergency occurs outside of CAPS business hours, call 911 or the WSU Police at 316-978-3450. COMCARE Crisis Services are also available at 316-660-7500.

Non-emergency Referrals

  • Encourage the student to contact Counseling and Prevention Services directly to schedule an initial appointment by calling 316-978-4SWC (4792).
  • Offer to let the student call from your office or walk him/her over to make an appointment if you believe they need extra support and encouragement.
  • Let the student know that services are confidential and available at a very low cost.
  • Provide information on other appropriate campus and community resources.