Financial Aid FAQs Related to COVID-19

NOTE: This is a complex, challenging, and fluid situation which continues to evolve rapidly. All information is subject to change as deemed necessary by University leadership in accordance with guidance and recommendations issued by federal, state, and local public health and government officials.



How do I contact financial aid?

  • To contact our financial aid staff, call us at (316) 978-3430 or email us at finaid@wichita.edu.
  • To send documents to our office electronically, use the online Dropbox, accessible from your myWSU student portal.
  • To mail documents to our office, send to:

Office of Financial Aid
1845 Fairmount Street
Wichita, KS 67260-0024


How can I get financial help with unexpected expenses related to the University's response to COVID-19?

  • For graduating seniors (high school or college), consider applying for one of four scholarships through the Sallie Mae Funded Futures Competition.  Applications are due May 24th.
  • As Wichita State University takes measures to protect its students, staff and faculty and to mitigate the spread of COVID-19 — including moving classes to remote/online formats, limiting on-campus housing, and engaging in social distancing — some will find it difficult to access resources they previously relied upon. In light of this disruption of normal operations, Student Affairs and Care Team have compiled this list of alternative resources.

Clarification of CR/NCR Option for Scholarship Renewal

Due to the circumstances surrounding the COVID-19 pandemic and the disruption of spring 2020 courses, students have been given the option to select CR/NCR for their courses. As a result, there have been questions regarding how this will affect scholarship renewal. This communication serves to clarify what the CR/NCR option means. As a scholarship recipient, there are still academic expectations regarding earned hours and GPA. Please refer to the guidelines of your scholarship for specific requirements.

Per guidance contained within the Current Students and Parents section of the COVID-19 FAQs, undergraduates opting out of a letter grade will receive CR for any course with a C- or better. They will receive an NCR (No credit earned) for a D+ or lower. If a student still wants to receive credit for a course with a D+, D or D-, they must accept a letter grade.

No Credit Earned (NCR) meets no requirement and adds no earned hours. Only CR will add earned credit hours and will be accepted for requirements.

Even though CR counts as earned, in order for renewable scholarships to be automatically applied, students must maintain all expectations outlined in the guidelines of the scholarship. If your scholarship is not renewed because you did not meet satisfactory academic progress requirements, and there are extenuating circumstances beyond your control that prevented you from meeting expectations, you will have the opportunity appeal a withdrawal. Most scholarships do allow for a semester of probation if the guidelines are not met.

There can be various impacts of a change to CR/NCR. Students are strongly encouraged to talk to their academic advisor now to discuss these impacts and prepare for their decisions.  Go to wichita.edu/crncr for more information.


All of my classes have changes to online format due to the response to COVID-19.  Is my financial aid impacted?

  • Your financial aid will not be impacted by this change in the format of your classes.  Given the magnitude of the situation, the university is working hard to maintain a smooth transition for the entire campus with as few impactful changes as possible.

How does completely withdrawing from classes impact my financial aid?

If you are considering dropping any or all of your classes and received financial aid, please contact one of our financial aid advisors, and we can advise you specifically for how your aid may be impacted.

  • Due to the fact that federal financial aid is awarded based on your expected enrollment and anticipated costs for the full semester, if you do not complete the semester, the Office of Financial Aid is required to recalculate your financial aid eligibility based on your last date of attendance.  If WSU is required to return more money than is available through any tuition refund, you will be billed and a hold will be placed on your account, which will prevent you from registering, obtaining copies of academic transcripts, or receiving your diploma.
  • Additionally, withdrawing from classes may affect your future financial aid eligibility through the Satisfactory Academic Progress (SAP) policy.  If you fall below SAP requirements, you will be placed on financial aid suspension and will have to file an appeal to be considered for future financial aid.  For additional information regarding this policy visit here.  We monitor SAP based on three measurements:
    • Pace rate: Complete at least 67% of all attempted credit hours.
    • Cumulative GPA: 2.00 required for undergraduate and 3.00 for graduate.
    • Maximum time frame: Complete your course of study within 150% of the credit hours needed for your educational program.
  • Furthermore, if you drop below half-time enrollment, Wichita State must report your change in enrollment to the National Student Clearinghouse. This could activate your 6-month grace period for federal student loan repayment.  After 6 months of non-enrollment or under-enrollment has passed, arrangements for repayment must be made.

How does dropping some (but not all) classes impact my financial aid?

If you are considering dropping any or all of your classes and received financial aid, please contact one of our financial aid advisors, and we can advise you specifically for how your aid may be impacted.

  • As mentioned above, withdrawing from classes may affect your future financial aid eligibility through the Satisfactory Academic Progress (SAP) policy. If you fall below SAP requirements, you will be placed on financial aid suspension and will have to file an appeal to be considered for future financial aid.  For additional information regarding this policy visit here.  We monitor SAP based on three measurements:
    • Pace rate: Complete at least 67% of all attempted credit hours.
    • Cumulative GPA: 2.00 required for undergraduate and 3.00 for graduate.
    • Maximum time frame: Complete your course of study within 150% of the credit hours needed for your educational program.
  • A partial withdrawal from classes could also result in the required return of some of your federal aid, depending on the types of aid you have received. Please contact our office directly to determine how your specific student account will be impacted.

Is the Satisfactory Academic Progress for financial aid impacted by COVID-19?

Satisfactory Academic Progress (SAP) is a federally regulated policy in which the Office of Financial Aid is required to monitor the academic progress of all students receiving federal financial aid. We monitor SAP each semester based on the following three measurements.  COVID-19 will only impact your SAP in the instance you no longer meet one of the following criteria:

  • Pace rate: Complete at least 67% of all attempted credit hours.
  • Cumulative GPA: 2.00 required for undergraduate and 3.00 for graduate.
  • Maximum time frame: Complete your course of study within 150% of the credit hours needed for your educational program.

My family has experienced temporary or permanent job losses or reduced hours as a result of COVID-19?  Could that affect how much financial aid I might be eligible for?

  • If you or your family’s financial situation has changed since January 1, 2018 (such as the loss of a job or reduction of income), please contact our office.