Admins Coming Together

Resource Directory

This list of academic & non-academic is intended to be a helpful aid for questions.

Academic Areas


Office/Department	When to empower the student to reach out:	When to reach out on behalf of the student:
Admissions-Undergraduate 316-978-3085 (students) 316-978-4755 (faculty/staff) Marcus Welcome Center wichita.edu/admissions admissions@wichita.edu	Student wants to apply for admission Incomplete app - Action req’d Students needs to change/update term of entry, major, contact info prior to registration	Student has made multiple attempts to resolve issues with no result
Adult Learning, Office of 316-978-8325 Shocker Success Center Room 302 wichita.edu/adultlearning	Adult student looking for additional resources
Shocker Career Accelerator 316-978-3688 Milly Marcus Annex Marcus Welcome Center wichita.edu/careerdevelopment SAC@wichita.edu	Resume review/interview prep Shocker Central access/questions Coop/Internship registration	Shocker Pathway student (AA) who is not fully admitted, or is in theirfirst semester at WSU Shocker Pathway questions
Student Accommodations and Testing, Office of 316-978-3309 Shocker Success Center Room 118 wichita.edu/disabilityservices OSAT@wichita.edu	Student needs services Student requests a diagnostic eval Student needs to submit disability documentation Student wants to appeal services	Documentation needed to support exceptions petition Request help accommodating your students
Student Engagement and Belonging, Office of 316-978-3022 216 Rhatigan Student Center wichita.edu/ODI diversity@wichita.edu	Student is seeking support, programs, and/or services offered by Department Student wants to request training session for organization Student is interested in organizations, community service, greek life or leadership opportunities	Request student ambassadors Training for your department
Foundation Course Depts English, Math, or Comm.	Student disagrees with ENGL placement exam scores Contact English Dept (x3130) Student disagrees with MATH placement exam scores Contact Stephen Brady (x3966) Student wants to request COMM 111 credit for 2 yrs of high school debateexperience (B or better) Contact Elliott School of Comm. (x3185).
First-Year Advising-OneStop 316-978-3909 Shocker Success Center Room 104 wichita.edu/firstyearadvising onestop@wichita.edu	Student needs to meet with first-year advisor	Communicate changes in degree requirements that may affect first-year students Share relevant information about a student with first-year advisor
One Stop Student Services 1-855-978-1787 Shocker Success Center 104 wichita.edu/onestopstudentservices onestop@wichita.edu	Student has general questions outside of regular business hours Student has questions about their myWSU, Financial Aid, or billing
Registrar, Office of the 316-978-3055 102/117 Jardine wichita.edu/registrar	Late add requests to Registration office SACM (Saudi Arabian Cultural Mission) letter requests to Records Official transcript requests from Records office Registrar holds	Changes need to be made to student’s record Student is experiencing unknown registration error Submit transfer coursework for evaluation
TRIO Student Support Services 316-978-3715 Shocker Success Center Room 307 wichita.edu/sss trio.sss@wichita.edu	Eligible student wants to apply (refer to online form)	Recommend students to be tutors Make staff aware of student referrals
Student Success, Office of (OSS) 316-978-3209 Shocker Success Center Room 218 wichita.edu/studentsuccess student.success@wichita.edu wichita.edu/firstyear first.year@wichita.edu wichita.edu/OSMM	Supplemental Instruction (SI) Orientation holds – First Year Programs(x5420) Needing academic support Study skills & tips	Recommend SI Leaders Refer a student for services Request success workshops Refer students to Success Coaches
Tutoring Centers wichita.edu/tutoring GEEKS A132 Partnership2 316-978-3400 wichita.edu/geeks Math Lab and Writing Center Shocker Success Center 2nd Floor 316-978-3023 wichita.edu/mathlab wichita.edu/writingcenter Shocker Learning Center Shocker Success Center 2nd Floor 316-978-3023 wichita.edu/SLC	Student needs assistance in engineering or computer science courses Student needs tutoring help in Math courses or guidance on a writing assignment Student needs assistance in engineering or computer science courses	Confirm student attendance if condition of readmission Recommend Tutors from your department
Military & Veteran Services 316-978-3547 Shocker Success Center Room 318 veteran.services@wichita.edu	Military, veteran, or military dependent needing to complete certification forms Student has questions about their VA Education Benefits Student wants to connect with other military/veteran students

Non-Academic Areas


Office/Department	When to empower the student to reach out:	When to reach out on behalf of the student:
Student Outreach and Support 316-978-3149 Shocker Success Center Room 304 wichita.edu/CARE care@wichita.edu	You or the student observe another student, faculty or staff member displaying disruptive behavior that may pose a threat to any aspect of the university community Care team connects students with resources for financial stressors, social pressures, housing or food insecurity, academic struggles and much more
Counseling & Prevention Svcs (CAPS) 316-978-4792 Steve Clark YMCA wichita.edu/CAPS	Non-Emergency: Student wants to schedule counseling appointment Offer tolet them call from your office if they need additional support	Emergency Referral: Student is in imminent danger of hurting self orothers Walk student over personally or call and counselor will provide instructions
Financial Aid, Office of 316-978-3430 Jardine Hall Room 203 wichita.edu/financialaid finaid@wichita.edu	Student has questions about timing of Financial Aid posting Financial Aid appeals	Questions about Satisfactory Academic Progress (SAP) form completion
International Education, Office of (OIE) 316-978-3232 Shocker Success Center Room 003 wichita.edu/international iss@wichita.edu	Int'l Student wants to apply for admission Major change request prior to enrollment in first term Incomplete app - Action req’d Student needs to submit Int'l syllabi for course evaluation	Student has made multiple attempts to resolve issues with no result Fulfill academic requests for prospective Int'l students
Shocker Support Locker Shocker Success Center Room 001 wichita.edu/shockersupportlocker sga.supportlocker@wichita.edu	Student is experiencing food insecurity, is in need of food items, hygiene products or professional clothing
Accts Receivable (Student Accts) 316-978-3333 201 Jardine Hall wsuaccountsreceivable@wichita.edu	Financial holds Tuition refund appeals Payment plan options	Student has made multiple attempts to resolve issues with no result
Student Health Services 316-978-4792 Steve Clark YMCA wichita.edu/SHS student.health@wichita.edu	Student is in need of convenient and affordable healthcare Student needs to complete TB screening Vaccinations, OTC/Rx meds Charges applied to Student Account
Technology Help Desk 316-978-4357 (HELP) Shocker Success Center Room 320 and Jabara Room 120 wichita.edu/helpdesk helpdesk@wichita.edu	myWSU ID and password issues Blackboard support Assistance with student email problems