Welcome to Emburse Enterprise (formerly Chrome River) 

WSU’s Travel, Pcard and Invoice Software Solution

This software replaced the Pcard Log and eForm monthly process along with TEM and Banner Workflow for electronic approvals along with Direct Payments using the ICD form.

 

Video, PowerPoint, and Training Information

YouTube Videos

This YouTube video walks you through creating a Pre-Approval Report for an Employee.

Pre-Approval Report for an Employee

This YouTube video will walk you through creating an Expense Report for an Employee.

Expense Report for an Employee


PowerPoints

The following PowerPoints will assist you in navigating the new system.


Trainings

Sign up for Chrome River Open Lab trainings in myTraining.  To access myTraining, log in to your myWSU and click the icon in the lower left.  For questions, contact myTraining@wichita.edu.

Testing scenarios for a Pre-Approval Report, Travel Expense Report, Pcard Expense Report, Invoice Payment.  Example of a Completed Invoice

Quick Reference Guides

The Quick Reference Guides are designed to give a brief explanation on each topic with reference pictures to aid you in completing the report in Emburse Enterprise (Chrome River).  For detailed information refer to the Emburse Enterprise (Chrome River) manual in the section above.

Support - Contact Us

The contact us listed below will send an email to the specific department to help you in completing any task or answer any questions you have while working in the Emburse Enterprise (Chrome River) system.

Contact Email Address
Accounts Payable Support accountspayable@wichita.edu
P-Card Non-Travel Support accountspayable@wichita.edu
Travel Support wsutraveloffice@wichita.edu
P-Card Travel Support wsutraveloffice@wichita.edu
Vendor Maintenance Support accountspayable@wichita.edu
FAQs

 

General  Questions

Q:  What is Emburse Enterprise (Chrome River)?

A:  Emburse Enterprise (Chrome River) is the online Travel Pre-Approval, Travel Expense Report, Procurement Card Reconciliation, and Invoice system for WSU. 


Q:  How do I access the system?

A:  The link is provided in myWSU under the Procurement & Payment Services Links section on the homepage and on the Emburse Enterprise (Chrome River) website. You can also access the system through the Emburse Enterprise mobile app.

Emburse Enterprise (Chrome River) is a web-based system and does not require the VPN. Use your myWSU credentials to log in. The recommended internet browser for Emburse Enterprise (Chrome River) is Google Chrome.


Q:  Do I need to have myWSU email account on my cell phone to email receipts to my Emburse Enterprise (Chrome River) profile?

A:  No, you can add an alternative email address to your Emburse Enterprise (Chrome River) profile. Once added and verified, you can email receipts from the alternative email address directly to your Emburse Enterprise (Chrome River) profile.


Q:  How do I learn how to use Emburse Enteprise (Chrome River)?

A:  Emburse Enterprise (Chrome River) is very user-friendly. Visit the reference section on this page to view quick reference guides, step-by-step job aids, a demonstration PowerPoint, and the Emburse Enterprise (Chrome River) manual. In addition, Emburse Enterprise (Chrome River) has a robust help section that can be accessed from within the software.  

You can also sign up for classroom training sessions in myTraining!


Q:  What are the benefits of using Emburse Enterprise (Chrome River)?

A:  There are many benefits to utilizing Emburse Enterprise (Chrome River), that include but are not limited to; the system is intuitive and user-friendly; automated approvals (that allow for tracking); built in edit checks that help verify compliance before submission; eliminates paper waste by managing receipts within the system and speeds up the reimbursement process.


Q:  What benefits the traveler experience?

A:  Emburse Enterprise (Chrome River) offers fast, fluid, web-based and mobile application that offers the latest in travel and expense management. Travelers can enjoy the same user experience across all devices – desktop, laptop, tablet, and smartphone. The business rules engine in the application assist travelers in complying with State of Kansas and WSU policies more efficiently by applying those policies as the Expense Report is created. This prevents downstream delays in processing reimbursements by eliminating much of the back and forth that currently happens as reports are audited.

The applications provide multiple options for attaching receipts to transactions, which will greatly increase efficiency and decrease processing time for reimbursements. Just imagine completing your Expense Report from your smartphone with snapshots of receipts while you wait in the airport for your flight home!


Q:  Do travelers/cardholders enter their own documents (Pre-Approval, Expense Report, P-Card Reconciliation Reports) themselves or does Emburse Enterprise (Chrome River) allow for delegates?

A:  
Departments can chose whether travelers/cardholders (expense owners) enter their own transactions or whether a delegate enters transactions on their behalf.

Refer to How to Add a Delegate job aid.


Q:  Can Students sign into Emburse Enterprise (Chrome River)?

A:  Students cannot log into Emburse Enterprise (Chrome River) unless they are also an employee of WSU.


Q:  How do we process student travel in Emburse Enterprise (Chrome River) if students cannot log in?

A:  A WSU staff member needs to create a Pre-Approval or Expense Report in Emburse Enterprise ((Chrome River) for the student. Refer to the following job aids:

Creating a Pre-Approval Report - Student
Creating an Expense Report - Student

Receipts

Q:  What is the email address to send Expense receipts to a profile?

A:  Emailing from user’s wichita.edu account
To: receipt@ca1.chromeriver.com
Subject: Dollar amount (e.g., 125.00)
Attachments: Copy of receipt

A:  Emailing from one user to another user’s e-wallet
To: receipt@ca1.chromeriver.com
Subject: Email address (e.g. kristie.courtney@wichita.edu)
Attachments: Copy of receipt

Q:  What is the email address to send Invoice Attachments to Emburse Enterprise (Chrome River)?

A: The system only allows the attachment to go to the person who is emailing in the receipt.
To: wichita.edu-vision@invoice.ca1.chromeriver.com
Subject: Vendor Name
Attachments: Copy of the Vendor Invoice
Body: Remove all images contained in the email signature


Q:  Do I need to have myWSU email account on my cell phone to email receipts to my Emburse Enterprise (Chrome River) profile?

A:  No, you can add an alternative email address to your Emburse Enterprise (Chrome River) profile. Once added and verified, you can email receipts from the alternative email address directly to your Emburse Enterprise (Chrome River) profile.

Refer to Adding an Alternate Email job aid. 


Q:  How do I submit receipts from restaurants where I have included a tip?

A:  You would submit both the itemized receipt and the summary receipt (which shows the tip amount) to Emburse Enterprise (Chrome River).

Pre-Approval Report

Q:  How do I edit a Pre-Approval (PA) that has already been approved?

A:  Users cannot edit Pre-Approvals or Expense Reports that have already been approved. You have the ability to ‘recall’ and edit if the Pre-Approval or Expense Report has not been finalized.


Q:  If you are taking a group of students on a travel event, does each student need to have a Pre-Approval entered into the system?

A:  No, only the faculty member will have a Pre-Approval within Chrome River.  The faculty member will still fill out the Student Affairs University-Sanctioned Student Travel Registration Form per WSU policy 8.13 Student Travel and submit this to Student Affairs.

Travel Expense Report

Q:  How do I handle it when a candidate or student does not have a vendor ID when I am ready to create an Expense Report?

A:  The system has a field on the report header to input the Student or Candidate’s information. You will obtain the W-9 from the student when creating the Pre-Approval and send it to Accounts Payable Box 38.

You will obtain the W-9 from the Candidate after they have arrived to campus and send it to Accounts Payable Box 38 as soon as they have completed the form to allow for processing time by the State of Kansas. This allows Accounts Payable to have the Candidate set up and in Emburse Enterprise (Chrome River) by the time you are ready to complete the reimbursement.


Q:  If an expense was purchased with WSU-issued P-Card in advance of the business travel do I submit multiple Expense Reports?

A:  Yes, you will reconcile the P-Card transactions based on statement cycle. If the transactions are in advance you could possibly generate two reports based on timing, one for the expenses in advance and one for the expenses after the trip is completed.

P-Card Expense Report
Q:  How will I be notified my P-Card Reconciliation (Non-Travel) Report is due?

A:  The P-Card Statement date along with the due date will be listed on the company information page within Emburse Enterprise (Chrome River). It is the cardholders responsibility to remain aware of the statement dates and due dates. Cardholders will also receive an email and paper statement from UMB Card Services which will also serve as a reminder that the reconciliation deadline is approaching. At this time, Financial Operations will send out the monthly email notification to alert cardholders of the P-Card Reconciliation Report due date.

QIf I have P-Card charges loading to my profile each day, do I have to wait until the statement closes to begin my P-Card Reconciliation?

A:  No, you can begin reconciling P-Card charges as soon as they appear in Emburse Enterprise (Chrome River). Users are encouraged to start a P-Card Reconciliation (Non-Travel) Report on the first day of the new statement cycle (if you are going to utilize your card during the cycle). Then as transactions load to Emburse Enterprise (Chrome River), you can reconcile individual charges and add them to that cycles P-Card Reconciliation (Non-Travel) Report. At the end of the statement cycle when all transactions have been accounted for and reconciled, the user can submit the report.

You can also refer to the Procurement Card (P-Card) Schedule.


Q:  What do I do if a P-Card transaction appears in  Emburse Enterprise (Chrome River) and I don't recognize it or isn’t the correct amount?

A:  Contact the Vendor for further information, if the charge is fraud contact the P-Card Program Administrator for assistance. Once the charge and any corresponding credits have been loaded into Emburse Enterprise (Chrome River) they must be reconciled and submitted on an P-Card Reconciliation (Non-Travel) Report.